The Manager's Pocket Guide to Dealing with Conflict
Lois B. Hart
Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques. By mastering these skills managers will be able to better serve their employees, helping them to navigate through interpersonal conflicts and maintain workplace productivity.
Categories:
Year:
1999
Publisher:
HRD Press
Language:
english
Pages:
120
ISBN 10:
0874254809
Series:
Manager's Pocket Guide
File:
PDF, 289 KB
IPFS:
,
english, 1999